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About Bettal – Supporting Excellence in Care Services
Bettal Quality Consultancy
At Bettal Quality Consultancy, we take pride in being a trusted partner in achieving CQC compliance for organisations in all areas of the social care sector..
Meet the Bettal team…
…and gain an insight into the wealth of skill and experience that have gone into creating the Bettal Cared4 CQC Compliant Quality Management System: the ultimate health and social care quality management software for UK care providers.
Albert Cook
Managing Director
Albert Cook has vast experience in the management of social care services and is a former principal inspector. He has developed Quality Assurance Systems in the UK, Ireland and Germany, including residential and support services for older people, people with learning disabilities, mental health services, children’s services and domiciliary care. His qualifications include BA, MA, and Fellow of the Chartered Quality Institute – to our knowledge, the only Fellow of the CQI working in the Social Care Sector.
Elizabeth Cook
Financial Director
Elizabeth Cook is the Financial Director of the company. In addition to her financial background, Elizabeth has extensive experience in day care for people with disabilities, nursery childcare and childminding.
Stuart Cook
Director
Stuart has a great wealth of experience and insight in the private care sector, being a qualified nurse and former care home manager. Stuart undertakes responsibilities for company policy, sales and the day to day running of operations. He is involved in the development and review of all Bettal systems, and has project managed and produced Quality Assurance Systems for local authorities and groups in the private sector.
Christine Wilding
Marketing and Development Manager
Christine has experience of working in social care supporting families and children and managing nurseries in the private sector. Christine has held management positions in not for profit and voluntary organisations and has run her own business. Christine’s main role is marketing and development.
Helen McAlister
Senior Office Administrator
Helen is an office administrator within the Bettal Quality Consultancy company. Helen is a veteran of the British Royal Air Force and British Army where she was a communications specialist. Helen gained valuable experience within the NHS working as an administrator for the school nurses and health visitors and working within the Children’s Services department in Carlisle. Helen is responsible for managing the day-to-day affairs of the Bettal office, making sure everything runs smoothly.
Stephanie Wilding
Research, Marketing and Development Assistant
Stephanie has experience in the architectural field. Stephanie is a qualified Part 2 Architectural Assistant, she has a BA Honours and a Master’s in Architecture. Stephanie’s role within the company is assisting with the marketing and development of the company through social media.
Peter Ellis
Consultant
Peter is a nurse who has experience in the hospital, hospice, university and social care sectors as an educator, registered manager and director. Peter has been writing for nursing and care publications for over thirty years and is well-known for writing accessible textbooks. Peter also works as a health and social care consultant. Peter works closely with Bettal supporting service registrations as well as writing and updating policies, procedures and other documentation to support care providers.
What our customers
say about us
Bettal Quality Consultancy has been in business for over 30 years, supplying and supporting services within the care sector with their CQC compliant documents. There are currently more than 10,000 staff who are using the Bettal Quality management System with our CQC compliant policies and procedures.
“I like cared4 as it is simple but well organised and will I believe be of benefit to my staff. There is a simple administration function which helps me to monitor staff usage of the system. I would recommend Cared4 to any service.”
“I thought that you must be the first to know that we have just received our registration email as a domiciliary care provider with the CQC. As the founder of the company, I must state that you are instrumental to our registration. Your resources are first-class and enabled us to apply and obtain our registration.”
“B&M Care have used the Cared4 system for 10 years across our 25 care homes, I can fully recommend its use if you are looking for a comprehensive, detailed and well organised document system. The system is easy to follow, which allows all staff to fully understand the documents clearly. This has been of great benefit during CQC inspections and with other regulators.”
“We have used Bettal documentation for a number of years and found it to be an excellent resource and assisted us in passing our inspection which was rated as ‘Good’.”
“Having used Bettal’s document management system for a number of years, I would recommend it to any care provider.”
“Staff are friendly, approachable and helpful I’ve also been supported with adding risk assessment etc. Everything to hand for my registration and just had my first inspection that was helped by the live system. Overall I am really satisfied with the service received. I always recommend.”
“Since working with Bettal to take care of our policies and procedures we have found them to be very responsive and professional. We often find ourselves needing bespoke policies for our service which is taken care of quickly and efficiently. Stuart and his team are great to deal with and help our service run smoothly whilst adhering to our regulators.”
“Bettal, are a quick, easy to use, effective service. the staff are supportive, responsive, and very helpful! The system itself is very clear, I’ve never had a problem with accessing any documentation! Very good service. Many thanks.”
“I would like to thank Bettal, for their excellent documents, especially the new provider documents, and to inform you that we were successful in gaining our CQC registration on the first attempt.”
“I recently had a CQC visit to register my domiciliary care agency and the inspector was very impressed by the Cared4 Document Management System I had purchased.”
“THANK YOU!!! THANK YOU!!! THANK YOU!!! For all your assistance with my CQC registration. I have received my confirmation letter today from CQC confirming our registration without any condition whatsoever. A proof of BETTAL’S robust backup and resilient support.”
I would like to say a massive thank you to Bettal. The recommendation I got before I joined was good but the service I have received has been second to none. From the moment I spoke with the boss man (cant remember his name. Slight accent), I knew I was in good hands. There were times I have asked the same questions again and again but I have never been made to feel stupid. Thank you Kath, for your support, especially the adhoc virtual lessons. Nothing was too much for you to do. The service you provide is OUTSTANDING. CQC was so proud of what I showed them. They were confident too.
Thank you everyone.
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