The Benefits of Using Bettal.

Its not often we blow our own trumpet at Bettal, instead we like other people to do it for us. That said it is important sometimes to get the message out there about what we do and why social care providers should consider adopting Bettal policies, procedures and documents.

In this blog we are happy to present what it is we offer customers at Bettal and therefore why Bettal is the number one choice for social care policies and procedures.

Cost effective

Bettal is a family owned and run business. We pride ourselves in offering not only Care Quality Commission (CQC) compliant documentation, but also for doing it at a reasonable cost. We don’t do bells and whistles (unlike some of our expensive competitors) so we are not spending your money on things you don’t need and will never use.

For example, we offer our full suite of policies, procedures and supporting documents, including registration support documents for £75 plus VAT a month, or at a discounted £810 plus VAT for a full years registration with us.

That is about half of the cost of our main competitors. With decades of experience in care and quality assurance and over 20 years’ experience providing policies and procedures to the social care sector, we know what we are doing and how tight providers budgets are.

CQC compliance

One of the biggest concerns for social care business, be they homecare, care home or supported living providers is remaining CQC compliant. This means keeping up with changes in regulation, and the ways in which the CQC interpret these.

With Bettal policies procedures and documentation, social care providers need worry no more. We monitor changes in regulation and CQC requirements and ensure we take account of these as we update and improve our documentation. That leaves you to provide care, which is what you registered to do anyway.

Help always at hand

Being a small family run business, one of the things our customers say about us is that our staff are friendly and supportive. Unlike much larger organisations, customers also get to speak to the same persons when they call so we get to know you and your business and so better understand how to support you.

Our support is from real people so you get a real person to talk to when you need it.

Expertise

At Bettal we also pride ourselves in having expertise in social care both as people working in direct care provision and management and in compliance and quality assurance. We know that our blend of clinical and care experience as well as quality management makes us uniquely able to navigate the challenges of running a social care business alongside our customers.

We know this because we have a long and proven track record of supporting providers to register with the CQC, even during the recent period when the requirements have been changing regularly. We were also there throughout the COVID pandemic keeping our policies and procedures updated, often daily, to stay apace with national legislation and directives.

Innovation

At Bettal we have developed a tool for auditing your practice against all of the CQC quality statements. This tool enables used to consider all aspects of their provision in the same ways the CQC would, using the evidence categories, and prompts you to undertake things like audits and surveys in order to remain compliant.

While we pride ourselves on keeping our system simple and straightforward to use, at Bettal we are also forward thinking and have been working behind the scenes to create a policy and procedure suite that is both currently accessible and future proofed.

In the very near future we will be launching our new intuitive and easy to use platform which will enable providers to:
• Access policies, procedures and documents anywhere and anytime.
• Customise their policies.
• Share with staff and record the viewing.

It will also allow us at Bettal to update policies in real time in the online environment and share those updates with customers who may choose to accept them, reject them or to make some edits of their own. We are excited about this as well as some other projects we are undertaking which we will talk about soon.

Summary

This blog as highlighted why providers of social care should choose Bettal for all their policy, procedure and CQC compliance needs. We have identified that, while on this occasion we might be accused of blowing our own trumpet, generally at Bettal we keep our products and marketing straightforward and bells and whistle-free so that we can offer our customers the best value for money high quality management system.

We have also seen that as a family owned and run business we retain old fashioned customer-service values which makes us the number one choice for supporting excellence in care services.

Bettal Quality Consultancy has a comprehensive and regularly updated suite of policies, procedures and risk assessments tailored to all forms of social care provision, to support busy registered managers and their teams in the provision of CQC compliant care.

If you are still not sure whether your service would benefit from adopting our quality management systems and would like to know more, browse our website, or get in touch with our friendly team of humans (no chat bots here):

Email: info@bettal.co.uk
Telephone: 01697741411

Peter Ellis MA MSc BSc(Hons) RN
Consultant
Bettal Quality Consultancy